Shipping Info
Thank you for choosing our products! We want to ensure that your shopping experience is as seamless as possible. Here is some important information about our shipping process.
PROMOTION - FREE SHIPPING OVER $100
All orders with a total value (before additional fees or taxes) equal to or over $100 will qualify for automatic free shipping. Tracking and delivery confirmation will be provided.
Shipping Rates
Shipping rates are calculated based on your order's quantity, weight, dimensions, and shipping address. The shipping cost will be displayed during the checkout process before you finalize your purchase. We try our best to offer the most competitive shipping rates in accordance with our shipping carriers.
Low-Cost & Free Shipping
We try our best to offer budget shipping for smaller items to help our buyers save on shipping costs. Certain items will have the option of free shipping, usually in the form of postage mail. Keep in mind that postage mail will not have tracking or delivery confirmation. During certain periods, there might be shipping promotions that we can offer which can include reduced shipping costs or free shipping over a certain amount.
Shipping Location & Service
Certainly, we only service and ship to [CANADA, UNITED STATES, UNITED KINGDOM, AUSTRALIA, GERMANY, FRANCE]. We apologize if we cannot service your location. We are currently working on efforts to expand to additional countries in the future.
Shipping Carriers
We offer reliable and cost-effective shipping methods to ensure that your order reaches you on time. For our Canadian and U.S buyers, we primarily use Canada Post, UPS and USPS for our deliveries across the country.
Processing Time
Once your order is received, it will be processed within 3 to 5 business days. Please note that weekends and holidays may affect processing times.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. Please allow some time for the tracking information to be updated by the shipping carrier. If you do not receive an email, please also check your junk or spam folder.
Customs and Duties
International orders may be subject to customs fees, import duties, and taxes levied by the destination country. The recipient of the package is responsible for any additional charges imposed by customs authorities. Please familiarize yourself with the customs regulations of your country before placing an order. Orders are shipped from Canada.
Shipping Delays
While we strive to deliver your order within the estimated timeframe, please note that unforeseen circumstances or peak seasons may cause delays. If you have any concerns about the status of your shipment, feel free to reach out to us, and we will assist you accordingly.