Returns & Refunds

We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, please consult the return and refund policies below.

Eligibility for Return

To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging. 

Timeframe for Return

You may initiate a return within 30 days of receiving your order. To initiate a return, please contact our team. Provide your order details, including the item(s) you wish to return and the reason for the return. Our team will guide you through the return process and provide you with a return authorization if necessary.

Return Shipping

Customers are responsible for the shipping costs associated with returning the item unless otherwise specified. We recommend using a trackable shipping method to ensure that the returned item reaches us safely. Please retain proof of postage for reference.

Refunds and Exchanges

Once we receive and inspect the returned item, we will process your refund or exchange according to your preference. Refunds will be issued to the original payment method used for the purchase. Exchanges will be processed based on the availability of the requested item. Please note that shipping costs are non-refundable, and any applicable return shipping costs may be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our team immediately. We will provide assistance and arrange for a replacement or refund as necessary. Please provide clear photographs of the damaged or defective item to facilitate the resolution process.

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We strive to process returns promptly and ensure a smooth experience for our valued customers. If you have any further questions or need assistance with your return, please don't hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

Note: This return policy applies to online purchases made directly through our website. For returns or exchanges of products purchased through authorized resellers, please refer to their respective return policies.